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We were given very courteous and prompt service. Our salesman, Chris very patiently answered my many questions. So glad I purchased my Acura RDX A-Spec here. This is the second Acura we purchased at this location.
2 weeks ago
I enjoyed the experience of purchasing my Ford Transit from Lougheed Acura. Robert salesman and Basil financial manager provided an excellent service for me. They were friendly, professional, and knowledgeable.I received answers to all my questions.The whole team was super, helpful, and nice as well.
2 weeks ago
Great dealership with friendly and very knowledgeable staff. Robert was able to help me choose the perfect car for myself, and Basil from the finance department was able to set me up with a great plan. No negatives to my two day experience at Lougheed Acura. Would highly recommend.
a month ago
Went to switch from my old empty version of Kia Sedona to Fully Stuffed one Sedona SXL. Chris was really helpful and knowledgeable, his advice and consultation was thorough and comprehensive. Basil was patient enough to go through every item of the contract. I had all my questions answered promptly. I will recommend this dealership to everyone who wants unrushed friendly service with positive attitude. All you expect from professional customer service is here. As for now, sorry guys, I gotta go enjoy my beauty! 5 Stars!
3 months ago
My fifth Acura, all from this dealership starting with an Integra. Now the proud owner of a TLX. I chose Acura originally because Guy Kawasaki (“The Macintosh Way”) wrote that Acura offered the driving experience of a BMW at much less cost. That bang for the buck has actually increased over the 17 years. I took my new Acura over to show my friend, a car guy. Some time back, he had given me a ride in his BMW V12. Amazing car - but he had to sell it because it spent all the time in the shop. He liked my TLX. The Lougheed Acura dealership is superb. I have come to know them over the years and feel at home. They do excellent work and give advice I listen to. I have always felt good after service. (Think about that for a minute. Do you feel good after you pay your bill?) Finally, it comes down to people. People who make great cars and build an organization to sell and support them. People who want to build ongoing relationships with customers. Typified by my relationship with Tony Pakniyat, our salesman. We have a relationship that works like this: Hi Tony ... How’s the family ... How’s business ... What’s new ... (cars, of course) Do you have that kind of relationship with your car company, your dealership and your sales rep? Why not? Maybe you should talk to Tony.
2 years ago
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